RETURNS
Return & Refund Policy
Last updated: [November 20, 2025]
Thank you for shopping with Tartt Market LLC. We appreciate your business and want you to be fully satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
Returns
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We accept returns within 30 days of the delivery date.
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To be eligible for a return, your item must be:
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Unused and in the same condition that you received it
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In its original packaging
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Accompanied by a receipt or proof of purchase
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Certain items are non-returnable for hygiene or safety reasons, including:
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Opened consumables
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Personal care items
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Clearance or final-sale products
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Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed back to your original method of payment within 5–10 business days.
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Shipping costs are non-refundable unless the return is due to our error (wrong item, defective product, etc.).
Exchanges
We offer exchanges for damaged, defective, or incorrect items only.
If you need an exchange, email us at [Insert Contact Email] within 7 days of delivery.
Return Shipping
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Customers are responsible for their own return shipping costs unless the return is due to our mistake.
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For your protection, we recommend using a trackable shipping service.
Order Issues
If your order arrives damaged, missing items, or incorrect, contact us within 48 hours of delivery:
📧 [tiar@tarttmarket.com]
Cancellations
Orders can be canceled within 2 hours of purchase. After that time, we cannot guarantee cancellation as processing may have begun.
Contact Us
If you have questions about returns or refunds, contact us at:
📧 [tiar@tarttmarket.com]